|Frequently Asked Questions
Employers & Recruiters
Why should we advertise our jobs on CSA?
Can we include our logo?
Community Service appointments (CSA) is Australia’s most
user-friendly and feature-rich jobs board designed specifically for the community
services sector and thousands of community service professionals use CSA as
their standard reference for job searching. CSA also provides free recruitment
software which makes the entire recruitment administration process simple.
How do we establish an employer account?
Absolutely. You can upload and store your logo so it’s ready
to use whenever you post a new job.
What is an ‘employer profile’?
That’s easy! Just select the “Employers’ tab on the main
menu and follow the easy step-by step process. It will take you no longer than
For how long will our ad appear?
Many job seekers want to work for particular organisations
and CSA allows them to search for particular organisations that have registered
Establishing an employer profile page allows you to provide
information to prospective applicants about your organisation, programs and how
you make a difference! You can also include documents such as your annual
report, organisational chart and information brochures. This is a great way to
promote your organisation to potential employees…and it’s free!
Who owns and operates CSA?
Your advertisement will remain visible for one month unless
you withdraw it earlier.
What are the fees?
Community Service Appointments is owned and operated by
Pathways Australia which has been is the Country’s leading advisor and
consultant to the community services sector since 2001.
How do we post an advertisement?
Our standard fees for posting each job range from $80 ex
GST. To make it easy we offer ‘job packs’ that enable you to purchase packs of
credits that you can use whenever you post a new job. We sometimes offer special
discounts which lower the price even more.
Our prices are less than a third of those demanded by other
commercial job boards like SEEK.
We’ve lost our login details? What do we do?
Once you’ve set up an employer account you can either post a
new job by selecting either the ‘Employers’ or ‘Post a job’ tabs on the main
menu. After that our system will take you through a simple step-by-step process
where you can enter the job information, set various criteria that will help
job seekers find your job, add your logo, and attach documents such as a
Why do you focus just on community service positions?
It happens! Just select ‘Lost Password?’ tab in the
‘Employers’ section and follow a couple of easy steps.
Do you make it easy for job seekers to find our ads?
The community services sector is different from all others
in the Australian economy. The objective of CSA is to bring together community
service organisations with job vacancies with people who have the right mix of
culture, experience, skills and qualifications.
Can we manage the entire recruitment process online through CSA?
CSA is very well known to community service professionals
and thousands subscribe to our job alert service. Our advanced search options
make it easy for job seekers to find your advertisement. You can also establish
a special ‘Employer profile’ which enables job seekers to view information
about your organisation and download information like annual reports,
information flyers and organisation charts.
What is the free recruitment software you are offering?
Yes you can! You can post your advertisement, add documents
such as position descriptions, receive applications online, communicate with
applicants and much more. We make the recruitment process very simple and
Can we add a position description to the ad?
- All employers that establish an account have
access to our specially designed software that will allow you to:
- Have all of your vacancies and advertisements
appear automatically on your own website
- Edit advertisements
- Communicate with applicants
- Allow applicants to apply directly from your
Can we edit the ad?
Yes. You can upload and attach a position description and
other documents to your advertisement
How do we pay?
Yes. You can edit your advertisement at any time
Do job posting credits have an expiry date?
Our system allows you to buy job packs. Each pack provides
you with a number of credits you can use when posting a job. When purchasing a
job pack you can pay immediately by credit card (VISA or MasterCard), or you
can request a tax invoice and pay later by credit card, EFT or cheque.
Can we include a banner in the ad?
What other documents can we include in the ad?
Yes, you can upload one or more banners that you would like
to appear in your advertisements. You can also save them for use when you are
posting jobs in the future.
Do you provide other recruitment and selection services?
There is no limit to the number or type of documents you can
upload and use in your employer profile and job advertisements. Of course you
can delete or add documents at any time.
How quickly will our advertisement appear?
We certainly do. We can assist with every aspect of your
recruitment and selection process. Whether you need assistance with preparing a
position description or writing an advertisement right through to assisting with the full recruitment process, we can help. In fact we’re industry experts in all
aspects of human resources management
Can we delay the appearance of the advertisement?
Your advertisement will appear immediately after you
complete job posting process.
Can we search the job seeker database?
Yes. You can prepare your advertisement and then choose when
you would like it to automatically appear.
How do we re-post our ad?
Many job seekers who have subscribed to CSA have created
profiles and would welcome approaches by community service organisations. You
can search by skills, location, sector, job function and other criteria. Some
subscribed job seekers have elected to not make their profiles public.
How can we get a replacement tax invoice?
That’s easy. You can re-post your job using an additional
credit from your jobs pack.
What if we need help or further information?
You can view your account balance, purchase history at any
time by going to the employer dashboard. You can then select and print any
current or previous tax invoice.
If you need assistance please call our office on 1300 212
212. Alternatively you can complete on online enquiry form by clicking here